Get in touch
A question for our team?
We are here to help with questions about your application, an existing loan or any of our products. Please do not send account numbers, passwords or sensitive personal information by general inquiry.
How to reach us
We’re here whenever you need us.
Whether you have a question about a current loan, need to understand your options or just want to know more about our products — reach out.
- Email supportsupport@micropathfinance.comResponse within 1 business day
- Live chatAvailable in your loan dashboardFor existing loan holders
Financial hardship
If you cannot meet a repayment, contact us as early as possible. We will work with you to understand your situation and explore options before your next payment date.
You may also contact a nonprofit credit counselor in your area for independent guidance.
Good to know
Application questions
For questions about an application you have submitted, reference your application ID in the message. We will pull up your file and respond quickly.
Existing loan questions
For account-specific matters — payment dates, early repayment, account changes — please use the secure channel in your loan agreement.
Privacy and security
Never send passwords, full account numbers or Social Security numbers in email or this form. Micropath Finance will never ask for these by general inquiry.
Complaints
If you have a complaint about your loan or our service, email us with the subject line "Complaint". We will acknowledge within 2 business days and resolve within 10.
Ready to borrow? Apply now ↗ or explore our loan products ↗.